Designation : Back Office Executive (ERP)
Job Description : Job Description: Back Office Executive (ERP) Position Overview: We are seeking a highly skilled and detail-oriented Back Office Executive with expertise in Enterprise Resource Planning (ERP) systems. As a Back Office Executive (ERP), you will be responsible for ensuring the smooth functioning of the organization's back-end operations and leveraging the ERP system to streamline processes, improve efficiency, and optimize data management. This role requires excellent analytical abilities, strong organizational skills, and a deep understanding of ERP systems and their modules. Responsibilities: ERP System Management: Manage and maintain the ERP system, ensuring its availability, stability, and performance. Configure and customize the ERP system to meet the organization's specific requirements. Collaborate with IT teams and external vendors for system upgrades, patches, and integrations. Troubleshoot and resolve technical issues related to the ERP system and its modules. Data Management: Develop and implement data management strategies to ensure data accuracy, integrity, and security within the ERP system. Create and maintain data entry and validation processes to ensure consistent and reliable data input. Generate reports and analyze data to provide insights for decision-making and process improvement. Perform data cleansing, data migration, and data archiving activities as required. Process Improvement: Identify opportunities to streamline business processes and optimize workflows using the ERP system. Collaborate with cross-functional teams to analyze current processes and recommend improvements. Develop and document standard operating procedures (SOPs) for back-office operations. Train and educate end-users on ERP system functionalities and best practices. Documentation and Compliance: Ensure compliance with data protection and privacy regulations (e.g., GDPR) while handling sensitive information within the ERP system. Maintain comprehensive documentation of system configurations, processes, and user manuals. Conduct periodic audits to ensure adherence to standard procedures and identify areas for improvement. Support and User Assistance: Provide technical support and assistance to end-users for ERP system-related queries and issues. Collaborate with the IT Helpdesk to address and resolve user-reported problems. Conduct user training sessions and workshops to enhance ERP system utilization and user proficiency. Eligibility : 1) Only male candidates need to apply 2) Good communication skills in Hindi and Bengali 3) Salary ranges from Rs.(15000 to 20000). 4) 2 to 3 years of experience in the same profile. 5) Handle Inbound and outbound calls. 6) Must have working experience in advance excel 7) Good typing speed. 8) Should be married. 9) Must have working experience in ERP tool. 10) Knowledge in coding and programming language. 11) Candidates from logistics background will be plus advantage.
Job Location : Kolkata
Role :
Back Office Executive (ERP)
CTC : ₹180,000 P.A. - ₹240,000 P.A.