About the role
- To manage & develop the loyalty strategy including responsibility for managing one of the key brands
- Understanding and driving the agenda for who the customer is.
- To manage and deliver CRM programmes to retain customers across all stages of the lifecycle
- Management & development of the segmentation of the customer database to drive the roadmap & inform decisions across the channel team.
- To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan
- Ensuring budgets are adhered to
- Training, development and management of the team to deliver their objectives with the support of the CRM Manager
Skills & keywords
How hiring works
- ApplySend your CV here, on WhatsApp or by email.
- Screening callA recruiter calls shortlisted candidates.
- InterviewWith the employer.
- OfferWe stay with you until you join.
Recruitment Mantra never charges candidates. If anyone asks you for money for this job, do not pay and report it to support@recruitmentmantra.com.
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