Technical Content Writer

About the role

• Profile : Technical Content Writer
• Work Experience: 3 to 5 years

Required Skill Set/Roles and Responsibilities:

Bachelor’s degree or equivalent
Proven working experience in technical content writing
Producing high-quality documentation that is appropriate for its intended audience
Writing easy-to-understand user interface text, online help and developer guides
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Create tutorials to help end-users use a variety of applications
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.

Must have Characteristics:

Excellent communication skills – Fluent Oral & Written English
Through personality – pays attention to details
Takes initiatives and motivated

Skills & keywords