Designation : Studio Manager
Job Description : Job Description: â— Client handling; be present in the studio to help clients â— Have a deep understanding of the House of Ksara ethos & portray the finesse of our garments to the client â— Ensure the studio is presentable & in order at all times â— Schedule appointments- virtual & in-store â— Maintain bill book & POS â— Create an order report and share real time with team â— Handle alterations & measurements â— Ensure fittings & finishings are as desired â— Quality control & assurance process â— Hand over orders to production team at the end of the day, and coordinate to ensure timely deliveries â— Coordinate with the design team in case of bespoke garments, and share images with client for confirmation if needed â— Ensure timelines are followed, keep the client in the loop & share updates with them â— Receive payments & hand them over to accounts department (50% advance at time of order, and full payment must be received while delivering) â— Communication with clients post the order is taken, and delivered â— Respond to inquiries â— Reach out to clients post delivery for reviews â— Keep track of orders received from retail stores & online platforms â— Bi-weekly sales analysis & client interest review â— Record client data, feedback’s & reviews â— Monitor stock reports & discuss replenishments â— Identify brands & organise in store Pop-Ups
Job Location : Kolkata
Role :
Retail
CTC : ₹180,000 P.A. - ₹240,000 P.A.