About the role
Calling and listening to customer’s questions and concerns, and providing answers or responses.
Provide information about products and services
Review or make changes to customer requirements
Handle returns or complaints
Record details of customer contacts and actions taken
Review and select standard responses for answers or solutions
Handle incoming and outgoing calls, Whatsapp, SMS, Birthday & Anniversary greetings
Handling Social Media Platform Facebook / Instagram /Google Review
Generate Reference through Customer Contact.
Should have confidence to promote Brand through calling and listing services.
Participate in Exhibition, customer calling, DSR filled up, explain EMI schemes etc.
Key Skill:
Active listening / Adaptability / Attentiveness / Conflict resolution / Creativity / Decision-making /
Effective communication / Empathy / Friendliness / knowledge of product & services /
open mindedness / Patience / Quick thinking / Responsiveness / Timeliness etc.
Skills & keywords
How hiring works
- ApplySend your CV here, on WhatsApp or by email.
- Screening callA recruiter calls shortlisted candidates.
- InterviewWith Panna Diamond World LLP.
- OfferWe stay with you until you join.
Recruitment Mantra never charges candidates. If anyone asks you for money for this job, do not pay and report it to support@recruitmentmantra.com.
SI
BS
CS
SB
FP
SR